Professional Services

Our professional services provide seamless integration solutions for telcos, leveraging our expertise as a leading system integrator. SDT's experienced team delivers end-to-end solutions, from design to implementation, and ongoing support. Partner with us for reliable, scalable, and cost-effective professional services.

Consultancy

We provide consultancy in the complete development cycle of telecommunications projects:

System design and integration.

Technology selection.

Implementation.

Project management.

Training.

Highlights

SDT can be your trust reference partner to help you developing your telecommunications strategy based on highly skilled resources that can address multiple domains including cloud expertise.

Services

Network design, planning and optimization services.

Installation of voice, data, video and mobile network infrastructures.

Commissioning, integration and optimization.

Cloud Managed Services.

Specialized training services.

Assembly, refurbishing services.

Logistics including warehousing, distribution, cross-docking, inventory management and packaging.

Highlights

  • Permanent network surveillance.
  • Performance monitoring.
  • Incident management and services assurance.
  • Alarm management platforms.

Features

  • Installation, Configuration & Commissioning.
  • Training & Documentation.
  • Assembly & Refurbishing.
  • Logistics.

Support

L1-2-3 Service support – TAC 24×7.

Preventive & corrective maintenance.

Network operation.

Electrical performance and functional simulation tests in real operational conditions.

Highlights

  • Case tracking platform.
  • RMAs / SLAs.

Features

  • On-site engineering support (capacity to quickly intervene in situations where remote resolution is not possible).
  • Remote support (24/7).
  • Repair.
  • Spare part management (SPRS/SPMS).